Support

Last updated: September 30, 2026

Something not working, or a question about your account? Write to us and a person will answer. This page also covers the things people ask for most often, in case the answer is here already.

Fix it yourself, right now

Signed in, this box checks your account and offers one-click fixes for the problems people hit most: a board that suddenly looks empty, the wrong state showing, or stale data that will not refresh.

Sign in and this page will check your account for you — which plan you have, which market your account is set to, and one-click fixes for the most common problems.

Contact us

Email admin@dealbumble.com and we will get back to you, usually within one business day.

It helps to include the email address on your account, the screen you were on, and the address of the property if your question is about a specific home.

Manage or cancel your subscription

Open Settings and choose Manage billing. That opens the billing portal, where you can switch plans, update your card, download receipts, or cancel. Cancelling stops the next charge and you keep access until the end of the period you already paid for.

Subscriptions are billed through our website, so they are managed there rather than in your phone’s app store settings.

Delete your account

  • In the iOS app: open the Criteria tab, scroll to the bottom, and tap Delete account. It takes effect immediately.
  • On the web: email admin@dealbumble.com from the address on your account and we will delete it for you.

Deleting removes your profile, your saved homes, and your buying criteria. If you have an active subscription, cancel it first so you are not billed again.

A number looks wrong

Deal scores, rent, repair costs and after-repair values are estimates produced for research. They are not an appraisal, and they are not financial advice. Always verify a property independently before you buy.

If a specific home looks clearly wrong to you, send us the address and what you expected. We read every one of these, and they are the main way the estimates get better.

Property owners: removal requests

Some pages show information drawn from public records, including foreclosure filings. If you are the owner of record and want your information reviewed or removed, email admin@dealbumble.com with the property address and we will respond.

DealBumble is not a consumer reporting agency, and its information may not be used to determine eligibility for credit, insurance, employment, or housing.